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Signing in
Google, a code by email, or a password; what to do when a code does not arrive.
On this page
In short
- Sign in to app.vallit.net with a 6-digit code sent to your email, or with your password. You need the email address you signed up with.
- A button for Google or Apple appears only when sign-in with that provider is switched on for Vallit. Without one, sign in with your email.
- Once you are in, Vallit opens your company. If you have none yet, it asks for your first app.
Where in the app
Sign in at app.vallit.net/sign-in. To make an account instead, click Sign up under the buttons. English and Deutsch at the top right switch the language of the page; this browser remembers the choice, and the page first follows your browser's language.
Step by step
Choose a way in
Click Continue with email to sign in with a code or your password. If you see Continue with Google or Continue with Apple, click it to sign in with that account instead.
Enter your email
Type the address you signed up with into Email and click Continue. The next screen offers Email me a code and Use my password.
Ask for a code
Click Email me a code. Vallit sends a 6-digit code to that address, and the screen reads Check your email. To use your password, click Use my password, type it and click Sign in.
Enter the code
Type or paste the six digits from the email. The code is checked as soon as the sixth digit is in, and you see Signed in. Taking you to your company.
After Google or Apple, the page reads Signing you in… for a moment before your company opens.
What happens behind the scenes
Your password and the codes are handled by a dedicated sign-in service. Vallit's own database stores no passwords.
- Any page inside the app sends you to the sign-in page when you are signed out. Signing out brings you there too.
- Signed out, the plain address app.vallit.net opens the sign-up page instead, where Sign in sits under the buttons.
- The email with the code comes from Vallit, is headed Your sign-in code and shows the six digits in large type. The code works once and expires after a few minutes. Alerts shows how to tell an email is from Vallit.
- Below the form, Terms and Privacy policy open the published documents. These links let you read them; signing in does not record acceptance of a new contract or consent to the privacy policy.
- Each code goes only to the address you typed. Resend code unlocks 30 seconds after a code is sent and counts down until then.
- On a device you have not used before, a correct password can be followed by a second code by email. Enter it the same way.
- Choosing a new password from the sign-in screen, with a code by email, signs you out on every other device. Changing it under Sign-in and devices in your profile keeps your other devices signed in; sign them out under Signed in on.
- If Vallit cannot reach the sign-in service in time, the page shows Continue with email alone. Reload the page to ask again.
- After you delete your account, the sign-in page opens with Your account is deleted. as its heading in place of the welcome. Your profile covers deleting.
- If your address has no account and you click Create one, the address moves to the sign-up form inside your browser. It never appears in a web address.
If something goes wrong
| What you see | What it means | What to do |
|---|---|---|
| No account with that email yet. | Vallit has no account under the address you typed. | Check the spelling. To make an account with this address, click Create one. |
| That code is not right. Check the email and try again. | The digits do not match the code that was sent. | Type the code from the newest email. The boxes empty themselves, so you can start again. |
| That code has expired. Send a new one. | The code is too old to use. | Click Resend code and use the code in the new email. |
| That password is not right. | The password does not match this account. | Type it again, or click Forgot password? to get a code by email and choose a new password. |
| That password showed up in a known leak. Choose a different one. | The new password is on a published list of leaked passwords. | Choose a password you have not used anywhere else. |
| That password is too easy to guess. Try a longer one. | The new password is too simple to accept. | Use a longer password, for example a few unrelated words. |
| Use at least 15 characters. | The new password is shorter than Vallit asks for. | Use at least 15 characters, for example a few unrelated words. |
| That password is too long. Try a shorter one. | The new password is longer than the sign-in service accepts. | Choose a shorter password. |
| Too many attempts. Wait a minute and try again. | Several tries came in within a short time. | Wait a minute, then try again. |
| This account is locked for a while after too many attempts. | Too many wrong codes or passwords were entered, so sign-in is paused for this account. | Wait before you try again. If it stays locked, write to info@vallit.net. |
| Nothing happened. You can try again. | The Google or Apple sign-in did not start. | Click the button again, or click Continue with email. |
| Something went wrong on our side. Try again in a moment. | The sign-in did not finish on our side. | Wait a moment, then start again. |
If the code does not arrive
- Look in your spam or junk folder for the email with the 6-digit code.
- Check the address under Check your email. If it is wrong, reload the page and start again.
- Once the countdown ends, click Resend code and use the code in the newest email.
- If your account has a password, click Use my password instead.